Uber Apple Watch app discontinued

From MacRumors last month:

Uber appears to have silently ended support for its Apple Watch app last month, and multiple Uber users have noticed that they are no longer able to hail a ride from their wrists.

The Uber Apple Watch app has been available since the Apple Watch app launched in 2015, but it always had more limited functionality than the iPhone app. It did not support uberPOOL, fare splitting, ETA sharing, or contacting an Uber driver, which could be why it’s now been discontinued.

Part of the promise of having an LTE-enabled Apple Watch is being able to leave home without your phone. There’s something that feels “lighter” about not having a social media machine in your pocket. With AirPods and an LTE Apple Watch, you can get text messages and phone calls, pay for things anywhere Apple Pay is accepted, and even scan the boarding pass for a flight or the ticket for a movie.

For many city dwellers, the Uber Apple Watch app would be an integral part of this phone-less experience.

The one and only time I did try to use it, I was puzzled that it didn’t ask me for a destination when hailing a car. My driver was even more puzzled not to see a destination in my ride details; I imagine that’s probably impossible when using the phone app. I had brought my phone with me in case something like this happened, so I had to boot it up and enter my destination in the Uber iOS app.

A year or more ago I noticed that the Uber watchface complication stopped working; later, that the app would only show one or two types of cars (Uber XL and Uber Pet, I wanna say?); until finally I saw the message shown at the article linked above: “Please switch to the Uber mobile app We [sic] no longer supporting [sic] the Apple Watch app. Sorry for the inconvenience 😢”

It’s a shame that this sometimes critical app can’t be used independently from your phone, nearly 8 years since the Apple Watch was introduced. (Lyft dropped support for their Apple Watch app in 2018.)


Incidentally, another thing I noticed about going out without a phone when dining at a restaurant during the pre-Delta COVID lull in the summer of 2021: You can’t scan a QR Code menu with just a watch.

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