I have to tell people all the time that they can change their phone and computer preferences as they like, they don’t have to use it like stock settings. some people were completely in disbelieve that they don’t have to update windows every 6 months in fear of complete data loss.
Other were just “whatever, I never open settings, it is just to confusing to understand what everything means”.
And others god behold, complain about her wifi not working when they just don’t have internet access because their landline was down.
The schools do not cover real-world-technology and how if works, because the students or teacher bother to understand it and learn to help themselfs